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Rapha_Fritz's avatar
Rapha_Fritz
Copper Contributor
Jan 22, 2025

BOT stopped to reply and Unexpected error occurred

 

Hi all, good day!

I´ve created a BOT using copilot studio that has been working perfectly until the start of 2024 from what we noticed.

It stop to reply and there were no changes on the topics or parameters.

Today as I entered on the app the following message has appeared:

Translating (I´m from Brazil)
An unexpected error occurred on the server. Please try again.
Diagnostic information: Session ID: xxxxxxxx

I would appreciate some directions here, because i was unable to find something to understant this issue.

Thanks in advance

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