Forum Discussion
App centric management of agents/apps in M365 Copilot?
Hi,
We recently migrated a customer from app permission policies to app centric management in Teams. The migration went smoothly. The customer blocks most apps, allowing only Microsoft-created apps and a select few third-party apps. Users can request access to blocked apps, and this setup works well.
However, we have encountered an issue with the Microsoft 365 Copilot app. When a user selects "Get Agents," it displays the same apps available in their Teams client. Unfortunately, there is no governance in place, allowing users to install agents and apps that are blocked in Teams.
In the Microsoft 365 admin center, under Integrated Apps - Available Apps, all 3000 apps are listed and accessible to users. Each app's information points back to the Teams admin center, indicating a link between Integrated Apps and the Teams admin center. Despite this, the governance settings from app centric management are not being applied to block third-party apps.
Why is the governance we set in app centric management not being enforced in the Microsoft 365 Copilot app? Ideally, we should be able to manage app availability from a single location.
I found the answer in Roadmap ID 393931:
Administrators using the Microsoft 365 admin center and Teams admin center who manage Teams apps that work on Outlook and the Microsoft 365 App will be able to apply their changes across all three clients (Teams, Outlook and Microsoft 365 App). Before this update, changes made through the Integrated Apps section in the Microsoft 365 admin center would only affect these apps on Outlook and the Microsoft 365 App; similarly, changes made in the Teams admin center would exclusively affect Teams. With this change, management of these apps will be unified across Teams, Outlook and Microsoft 365 App.
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I found the answer in Roadmap ID 393931:
Administrators using the Microsoft 365 admin center and Teams admin center who manage Teams apps that work on Outlook and the Microsoft 365 App will be able to apply their changes across all three clients (Teams, Outlook and Microsoft 365 App). Before this update, changes made through the Integrated Apps section in the Microsoft 365 admin center would only affect these apps on Outlook and the Microsoft 365 App; similarly, changes made in the Teams admin center would exclusively affect Teams. With this change, management of these apps will be unified across Teams, Outlook and Microsoft 365 App.