Wiping & PWreset with Android phones that are personally owned and have a work profile // Intune

Question

Hello,&nbsp;&nbsp;I'm doing a project on Intune where I'm writing a script that automates several functions like locking/wiping an Android phone that is managed via Intune. So far I have access to a test environment and a test device. The device is managed via Intune, as personally owned with a work profile. I did some testing on the device and ran into some issues.&nbsp; One of them was, every time I triggered the password reset, it ended up with the following error message:&nbsp;I even created a new password policy because I thought this was the problem, but it didn't help either.&nbsp;Has someone a clue why this is not working?&nbsp;&nbsp;Thanks a lot in advance!&nbsp;&nbsp;

rudy_ooms_mvp · Answer

Hi something like thishttps://docs.microsoft.com/en-us/mem/intune/remote-actions/device-passcode-reset

nick_2022 · Answer

Hey Rudy_Ooms, thank you for that link!In my case it should fall under the category:Android enterprise devices enrolled with a work profile and running version 8.0 and laterwhich should be supported. I mean I'm trying to reset the work profile password and not the device level password.

rudy_ooms_mvp · Answer

Hi, thats pretty odd indeed as it should be working . Looks like you are not alone&nbsp;Intune MDM Useless when it comes to reset PIN after enrollment. : Intune (reddit.com)

nick_2022 · Answer

Yep it seems like its got something to do with Google's Android. I've read that too, I think the best option would be to contact the Google support and hope for an answer. But thanks for your help! 🙂

nick_2022 · Answer

For everyone that has the same issues, Microsoft has updated its table :_DHere's the link, including an explanation of why it doesn't work...https://docs.microsoft.com/en-us/mem/intune/remote-actions/device-passcode-reset

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Wiping & PWreset with Android phones that are personally owned and have a work profile // Intune

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