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stevenmonk's avatar
stevenmonk
Copper Contributor
Dec 23, 2025

Unable to use TargetedManagedAppConfiguration end point (Broken)

Within Intune, Graph explorer and PowerShell commands the gateway fails to respond, it's been broken for a couple of months, i have opened multiple support tickets and tumbleweed.

i cant get or create any App configuration or app protection policies

PS error

Get-MgDeviceAppManagementTargetedManagedAppConfiguration
Get-MgDeviceAppManagementTargetedManagedAppConfiguration_List: Too many retries performed. More than 3 retries encountered while sending the request. (HTTP request failed with status code: GatewayTimeout.

Intune Error

{
    "error": {
        "code": "UnknownError",
        "message": "{\"Message\":\"{\\r\\n  \\\"_version\\\": 3,\\r\\n  \\\"Message\\\": \\\"An error has occurred - Operation ID (for customer support): 00000000-0000-0000-0000-000000000000 - Activity ID: 6bf99a96-6889-4b10-a52e-c31e099e9111 - Url: https://proxy.msub06.manage.microsoft.com/TrafficGateway/TrafficRoutingService/MAMAdmin/MAMAdminFEService/deviceAppManagement/targetedManagedAppConfigurations?api-version=5025-07-01&$count=true\\\",\\r\\n  \\\"CustomApiErrorPhrase\\\": \\\"\\\",\\r\\n  \\\"RetryAfter\\\": null,\\r\\n  \\\"ErrorSourceService\\\": \\\"\\\",\\r\\n  \\\"HttpHeaders\\\": \\\"{}\\\"\\r\\n}\"}",
        "innerError": {
            "date": "2025-12-23T12:42:49",
            "request-id": "b844d1f6-c583-485c-b33f-9a29d9b44a92",
            "client-request-id": "6bf99a96-6889-4b10-a52e-c31e099e9111"
        }
    }
}

1 Reply

  • AladinH's avatar
    AladinH
    Iron Contributor

    Hi stevenmonk​,

    This isn’t a PowerShell or Graph issue.

    The targetedManagedAppConfigurations endpoint relies on Intune’s MAM backend, and when that service is unhealthy for a tenant it fails everywhere (portal, Graph Explorer, SDK) with gateway timeouts like this.

    There’s no client-side workaround. Even if cases were opened before, it usually only gets fixed once the case is explicitly escalated to Intune Engineering for a tenant backend repair/rebalance. Include the Activity ID when reopening the case.

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