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Forum Discussion

NathanTTP

Copper Contributor

Nov 30, 2023

Unable to log into Microsoft Intune - Linux Ubuntu 22.04 LTS

Hello,

Having issues Logging into Microsoft Intune on a Ubuntu 22.04 LTS Box. Have installed Edge, then Intune following the Microsoft guide however I cannot Sign into Edge, I get a Something went Wrong [1001} error.

When trying to sign into Microsoft Intune App, It takes you to a page in Edge for SSO. You enter your details and it tells you to install the Intune application in an endless loop.

Has anyone managed to fix this?

Conditional Access

Intune

mobile device management (mdm)

6 Replies

Vegard
Copper Contributor
Dec 14, 2024
I encountered the same issue. Did you ever get it solved?
- OlivierMaqr
  Copper Contributor
  Dec 17, 2024
  Hello Vegard,
  Well, it is kind of fixed.
  I mean there was not really something we did, just reinstalled the stuff, made sure the machine was up to date.
  After that everything went well.
  On the other side, I am also using Zorin OS (based on Ubuntu) and it works as well.
  Hope this answer will be useful to you.
  Cheers.
OlivierMaqr
Copper Contributor
Dec 01, 2023
Hello,

Not sure if that will help you much, anyway I have been doing some tests with a colleague about Intune on Ubuntu 22.04 yesterday night.
I went into that loop, that I believe you describe.
Only thing to be done, was to stop and restart applications.
Now there was no conditional access whatsoever, but I can say that it's far from being stable yet.

Hope it helps.
Cheers.
- NathanTTP
  Copper Contributor
  Dec 01, 2023
  Hi,
  Yes I managed to get logged in with no conditional access and enroll the device however the apps crash constantly, struggle to check for compliance etc so its far from stable. But the solution does not work for us without the conditional access side of things as were not going for BYOD.
  Thanks for your input.
  Nathan
Deleted
Nov 30, 2023
Hello NathanTTP

Welcome to the Microsoft community, my name is Recep I'll be happy to help you today.

Please follow the below steps to resolve your issue.
Ensure that your Ubuntu 22.04 LTS system meets the minimum requirements specified by Microsoft for running Intune.
Make sure that your Edge browser is up to date. You can check for updates using the package manager for your Linux distribution.
Clear the browser cache to eliminate any cached data that might be causing authentication issues.
If the issue persists with Edge, try using a different browser like Firefox or Chrome to see if the problem is browser-specific.
Ensure that your Ubuntu machine has a stable and reliable internet connection. Network issues can sometimes cause authentication problems.
Double-check the configuration steps you followed during the Intune setup. Ensure that all necessary steps have been completed accurately.

Unable to log into Microsoft Intune - Linux Ubuntu 22.04 LTS - Microsoft Community Hub

If I have answered your question, please mark your post as Solved
If you like my response, please give it a Like
Appreciate your Kudos! Proud to contribute! 🙂
- NathanTTP
  Copper Contributor
  Dec 01, 2023
  Deleted Hi, Thanks for your input on this issue.
  We do meet the requirements for enrollment according to the check list you have sent.
  
  Yesterday, I removed this user from the conditional access policy that was in place to force users of linux machines to only connect using Compliant devices. This allowed me to log in and enroll the device, Switching the conditional access policy on again then broke login to Microsoft Intune.
  
  I have been told today by Microsoft support that a Linux limitation is that it does not support conditional access policies. If you have a conditional access policy in place there will be no way for Linux to enroll or check compliance if you enroll and switch conditional access on after. They have said they do not currently have any documentation on this subject and there is no current plans on resolving this.

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to log into Microsoft Intune - Linux Ubuntu 22.04 LTS","id":"message:3996999","revisionNum":1,"repliesCount":6,"author":{"__ref":"User:user:2175965"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:Microsoft-Intune"},"conversation":{"__ref":"Conversation:conversation:3996999"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:3996999"},"body":"

Hello,

When trying to sign into Microsoft Intune App, It takes you to a page in Edge for SSO. You enter your details and it tells you to install the Intune application in an endless loop.

Has anyone managed to fix this?

","body@stringLength":"518","rawBody":"

Hello,

When trying to sign into Microsoft Intune App, It takes you to a page in Edge for SSO. You enter your details and it tells you to install the Intune application in an endless loop.

Has anyone managed to fix this?

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Unable to log into Microsoft Intune - Linux Ubuntu 22.04 LTS","moderationData":{"__ref":"ModerationData:moderation_data:4357513"},"body":"

I encountered the same issue. Did you ever get it solved?

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"59","kudosSumWeight":0,"postTime":"2024-12-14T06:47:42.000-08:00","lastPublishTime":"2024-12-14T06:47:42.000-08:00","metrics":{"__typename":"MessageMetrics","views":2871},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:microsoftintune/category:products-services/category:communities/community:gxcuf89792board:Microsoft-Intune/message:3996999/message:4357513","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8aXwzfDEzMjowfGludCw0MzU4MTcyLDQzNTgxNzI","node":{"__ref":"ForumReplyMessage:message:4358172"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:4358172":{"__typename":"ModerationData","id":"moderation_data:4358172","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"ForumReplyMessage:message:4358172":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:2177864"},"id":"message:4358172","revisionNum":1,"uid":4358172,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Microsoft-Intune"},"parent":{"__ref":"ForumReplyMessage:message:4357513"},"conversation":{"__ref":"Conversation:conversation:3996999"},"subject":"Re: Unable to log into Microsoft Intune - Linux Ubuntu 22.04 LTS","moderationData":{"__ref":"ModerationData:moderation_data:4358172"},"body":"

Hello Vegard,

Well, it is kind of fixed.

I mean there was not really something we did, just reinstalled the stuff, made sure the machine was up to date.

After that everything went well.

On the other side, I am also using Zorin OS (based on Ubuntu) and it works as well.

Hope this answer will be useful to you.

Cheers.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2024-12-17T00:20:27.547-08:00","lastPublishTime":"2024-12-17T00:20:27.547-08:00","metrics":{"__typename":"MessageMetrics","views":2532},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:microsoftintune/category:products-services/category:communities/community:gxcuf89792board:Microsoft-Intune/message:3996999/message:4358172","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:3998047":{"__typename":"ModerationData","id":"moderation_data:3998047","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:3998047":{"__typename":"ForumReplyMessage","uid":3998047,"id":"message:3998047","revisionNum":1,"author":{"__ref":"User:user:2177864"},"readOnly":false,"repliesCount":1,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Microsoft-Intune"},"parent":{"__ref":"ForumTopicMessage:message:3996999"},"conversation":{"__ref":"Conversation:conversation:3996999"},"subject":"Re: Unable to log into Microsoft Intune - Linux Ubuntu 22.04 LTS","moderationData":{"__ref":"ModerationData:moderation_data:3998047"},"body":"Hello,

Not sure if that will help you much, anyway I have been doing some tests with a colleague about Intune on Ubuntu 22.04 yesterday night.
I went into that loop, that I believe you describe.
Only thing to be done, was to stop and restart applications.
Now there was no conditional access whatsoever, but I can say that it's far from being stable yet.

Hope it helps.
Cheers.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2023-12-01T01:19:39.428-08:00","lastPublishTime":"2023-12-01T01:19:39.428-08:00","metrics":{"__typename":"MessageMetrics","views":17128},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:microsoftintune/category:products-services/category:communities/community:gxcuf89792board:Microsoft-Intune/message:3996999/message:3998047","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8aXwzfDEzMjowfGludCwzOTk4MDYyLDM5OTgwNjI","node":{"__ref":"ForumReplyMessage:message:3998062"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:3998062":{"__typename":"ModerationData","id":"moderation_data:3998062","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:3998062":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:2175965"},"id":"message:3998062","revisionNum":1,"uid":3998062,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Microsoft-Intune"},"parent":{"__ref":"ForumReplyMessage:message:3998047"},"conversation":{"__ref":"Conversation:conversation:3996999"},"subject":"Re: Unable to log into Microsoft Intune - Linux Ubuntu 22.04 LTS","moderationData":{"__ref":"ModerationData:moderation_data:3998062"},"body":"Hi,
Yes I managed to get logged in with no conditional access and enroll the device however the apps crash constantly, struggle to check for compliance etc so its far from stable. But the solution does not work for us without the conditional access side of things as were not going for BYOD.
Thanks for your input.
Nathan","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2023-12-01T01:37:51.124-08:00","lastPublishTime":"2023-12-01T01:37:51.124-08:00","metrics":{"__typename":"MessageMetrics","views":17021},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:microsoftintune/category:products-services/category:communities/community:gxcuf89792board:Microsoft-Intune/message:3996999/message:3998062","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:3997652":{"__typename":"ModerationData","id":"moderation_data:3997652","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:3997652":{"__typename":"ForumReplyMessage","uid":3997652,"id":"message:3997652","revisionNum":1,"author":{"__ref":"User:user:-1"},"readOnly":false,"repliesCount":1,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Microsoft-Intune"},"parent":{"__ref":"ForumTopicMessage:message:3996999"},"conversation":{"__ref":"Conversation:conversation:3996999"},"subject":"Re: Unable to log into Microsoft Intune - Linux Ubuntu 22.04 LTS","moderationData":{"__ref":"ModerationData:moderation_data:3997652"},"body":"

Hello NathanTTP

Welcome to the Microsoft community, my name is Recep I'll be happy to help you today.

Please follow the below steps to resolve your issue.

Ensure that your Ubuntu 22.04 LTS system meets the minimum requirements specified by Microsoft for running Intune.
Make sure that your Edge browser is up to date. You can check for updates using the package manager for your Linux distribution.
Clear the browser cache to eliminate any cached data that might be causing authentication issues.
If the issue persists with Edge, try using a different browser like Firefox or Chrome to see if the problem is browser-specific.
Ensure that your Ubuntu machine has a stable and reliable internet connection. Network issues can sometimes cause authentication problems.
Double-check the configuration steps you followed during the Intune setup. Ensure that all necessary steps have been completed accurately.

Unable to log into Microsoft Intune - Linux Ubuntu 22.04 LTS - Microsoft Community Hub

If I have answered your question, please mark your post as Solved

If you like my response, please give it a Like $\":smile:\"$

Appreciate your Kudos! Proud to contribute! 🙂

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"233","kudosSumWeight":0,"postTime":"2023-11-30T12:48:34.856-08:00","lastPublishTime":"2023-11-30T12:48:34.856-08:00","metrics":{"__typename":"MessageMetrics","views":14152},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:microsoftintune/category:products-services/category:communities/community:gxcuf89792board:Microsoft-Intune/message:3996999/message:3997652","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8aXwzfDEzMjowfGludCwzOTk4MDI4LDM5OTgwMjg","node":{"__ref":"ForumReplyMessage:message:3998028"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:3998028":{"__typename":"ModerationData","id":"moderation_data:3998028","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:3998028":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:2175965"},"id":"message:3998028","revisionNum":1,"uid":3998028,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Microsoft-Intune"},"parent":{"__ref":"ForumReplyMessage:message:3997652"},"conversation":{"__ref":"Conversation:conversation:3996999"},"subject":"Re: Unable to log into Microsoft Intune - Linux Ubuntu 22.04 LTS","moderationData":{"__ref":"ModerationData:moderation_data:3998028"},"body":"

Deleted Hi, Thanks for your input on this issue.

We do meet the requirements for enrollment according to the check list you have sent.

Yesterday, I removed this user from the conditional access policy that was in place to force users of linux machines to only connect using Compliant devices. This allowed me to log in and enroll the device, Switching the conditional access policy on again then broke login to Microsoft Intune.

I have been told today by Microsoft support that a Linux limitation is that it does not support conditional access policies. If you have a conditional access policy in place there will be no way for Linux to enroll or check compliance if you enroll and switch conditional access on after. They have said they do not currently have any documentation on this subject and there is no current plans on resolving this.

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