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jeffreyg7's avatar
jeffreyg7
Copper Contributor
May 16, 2019

Unable to add Fingerprint Windows Hello for Business

Hi, 

I have been trying to implement the cloud only setup for Windows Hello on an AD joined device. I have created a user, a group and assigned the group to a device configuration profile 

 

The PIN policies work just fine on the device, however i am unable to add a fingerprint. 

 

When i enable "Use Windows Hello for Business", i am able to add and use a fingerprint, but my PIN policies do not apply (Min PIN is 6 and Max is 127) and when i have it as Not Configured, my PIN policies work again but i am unable to add or use the fingerprint logon. 

Is there anything i am missing on my cloud only set-up?

 

My other current configurations on Intune are

- Intune>Device Enrollment>Windows Enrollment>Hello for Business>Settings> Not Configured

 

Intune
Mobile Application Management (MAM)
Mobile Device Management (MDM)
  • Stephen_B's avatar
    Stephen_B
    Copper Contributor
    Jun 07, 2019

    jeffreyg7 I have the same issue with WH4B enabled by GPO. I have multiple machines that were enabled previously without issue. I've confirmed the same behavior on 1809 and 1903.

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