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m_krone's avatar
m_krone
Brass Contributor
Oct 15, 2019
Solved

Sync cannot be initialized 0x80190194

I have one device which cannot be synced since 2 month. I am getting the message: Sync cannot be initialized 0x80190194 Any idea about this?   Best regards, Miguel
Intune
Mobile Application Management (MAM)
mobile device management (mdm)
  • RyanWilson's avatar
    RyanWilson
    Jan 28, 2020

    m_kroneI found a solution, hopefully this helps you

     

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\EnterpriseResourceManager\Tracked\[guid]

     

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Enrollments\[some guid which has the enrolment information]

     

    • removed both reg paths above
    • ran dsregcmd /leave
    • reboot device
    • ran AAD connect to provision device back into Azure AD
    • device now Hybrid joined again and registration date is todays date and time / MDM set to none
    • dsregcmd /status shows information is being pulled down, waiting for MDM URLs to populate
    • Info button on settings / user accounts has now disappeared
    • Rebooted device again after 10 minutes
    • Upon reboot the MDM URLs now populated
    • Event logs show device enrolled
    • Info button now available and sync status is successful
    • Intune policies applying
lolcatdogwatchrob's avatar
lolcatdogwatchrob
Copper Contributor
Dec 09, 2025

Although slightly delayed, I am experiencing the identical issue described above. The affected device has been recently reinitialized following removal from its previous domain environment and is currently running Windows 11 Pro, version 24H2. The system appears unable to upgrade to version 25H2 for undetermined reasons. During the Out-of-Box Experience (OOBE) phase, the process consistently fails with the same error previously reported. In the meantime, I have physical access to the device, and will run the commands listed by you soon.

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