Forum Discussion
SOLVED: No notifications from Teams on iOS (version 4.1.0 on iOS 15.3 with MAM)
- Hi
🙂 I know.. I have an open support case at this moment.. ms knows about the issue
Did you happen to migrate to a new phone when this started to occur?
"The issue was escalated to our engineering team and after checking it from their end, it was discovered the issue is not specific to your tenant. A work item has been created to resolve the issue and the ETA is at the end of Q1 2022."
February 10, 2022 7:14 AM
Title: Users don't receive banner, lock screen, and notification center notifications for Microsoft Teams on iOS
User Impact: Users didn't receive banner, lock screen, and notification center notifications for Microsoft Teams on iOS.
More info: Badges that appear on application logos were still working as expected.
Final status: We've completed the deployment and have confirmed via internal testing that impact is remediated.
Scope of impact: Impact was specific to users on the Microsoft Teams iOS app with the Microsoft Intune 'Block Org Data' setting enabled.
Start time: Saturday, January 29, 2022, 2:00 AM (12:00 AM UTC)
End time: Thursday, February 10, 2022, 12:00 AM (2/9/2022, 10:00 PM UTC)
Root cause: A recent update to notification services contained a code regression that caused impact to users with the Microsoft Intune 'Block Org Data' setting enabled.
Next steps:
- We're further investigating the details of the recent notification services update which contained the code regression to ensure that impact such as this does not occur in the future.
This is the final update for the event.