Forum Discussion
Samsung SM-P200 stops setting up your device when logging into Company Portal
Other devices can log in normally (such as Huawei), but when logging in to an account on a Samsung device, it will be stuck at setting up your device. My account is an Office E5 administrator account. The specific operation process (login account-confirm that the device is managed by the company) - Setting up your device) Waiting for hours and can't get to the home page
27 Replies
- Do you have device platform enrollment restrictions blocking Samsung devices by any chance?
- Probably not.
HQYadmin1315 Please check https://endpoint.microsoft.com/#view/Microsoft_Intune_DeviceSettings/DevicesMenu/~/deviceTypeEnrollmentRestrictions and open the Default policy
- Should not have
- Is that a confirmation? Can you please check and confirm with 100% certainty?
- Ah, nice one... That was my next step too
- Do you have any conditional access policies enforced for checking compliance state of the devices?
- Where can I view it?
- Is this the same issue as your other Intune question? (Campus network/Firewall)?
- Sorry, my English is not very good, please bear with me if I encounter grammatical mistakes
