Forum Discussion
Samsung SM-P200 stops setting up your device when logging into Company Portal
Other devices can log in normally (such as Huawei), but when logging in to an account on a Samsung device, it will be stuck at setting up your device. My account is an Office E5 administrator account...
Do you have device platform enrollment restrictions blocking Samsung devices by any chance?
- Probably not.
HQYadmin1315 Please check https://endpoint.microsoft.com/#view/Microsoft_Intune_DeviceSettings/DevicesMenu/~/deviceTypeEnrollmentRestrictions and open the Default policy
Harm_Veenstra Delete the rules and still won't be able to access the home page, because it will force the work profile. My device is rooted and Samsung's security policy does not allow root devices to create working profiles.
- Should not have
- Is that a confirmation? Can you please check and confirm with 100% certainty?
- Confirm what?
- Ah, nice one... That was my next step too
