Forum Discussion
Reseal screen missing when doing autopilot hybrid join with pre-provisioning
hi,
We have configured autopilot with hybrid join and white glove. Everything seems to be working except that we never get to the reseal screen.
After the last reboot we are getting a sign-in page to log on to Azure AD. I never get to the reseal page which I was expecting.
If I continue to log on, the process continues and after another reboot I am asked to log on to the internal domain.
Pre-provisioning has successfully created an Azure account, an AD account and an Intune account for the PC. All configuration profiles and Apps that are in the pre-provisioning scope are successfully applied.
So where did the reseal screen go and why are we not getting there? Any suggestions?
14 Replies
Did anyone get any clarity on this? It keeps on happening in our organization too but it's very intermittent.
matgus it's not just Dell or Win 11, we have a mix of Dells and Lenovos, Win 10 and Win 11 and it happens to all.
Rudy_Ooms_MVP did you ever dig into this issue? This the type of problem that I would think you would love to figure out (just saying
)- If i could reproduce the error i would have solve it 🙂
- Wow that was quick!
If I give you the logs of a PC that skipped the reseal would that be of any help?
- Hi,
Can you explain how you start white glove? Did you press 5 time the start button in the oobe phase?
How are your profiles assigned? User or device group?
What type of profiles have you assigned? Device restriction, update rings for windows etc
Kind regards,
René - Hi, just to be sure before we dig in.. is this the first time it is giving you issues? because today there were /are a lot of issues with intune/autopilot etc
- well, I have been "playing with this" now for a week and finally gave up and posted here. So today I have not been working with this at all. Plan to continue tomorrow or the day after.
- Hi, And did something changed in the meantime?
Assuming you have started the preprovisioning just like mr_helaas told, (if not.... 🙂 that could be the issue 😛 ) could you share some logs with us?
https://call4cloud.nl/2021/10/willys-white-glove-wonderland/
