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Twrriglesworth's avatar
Twrriglesworth
Copper Contributor
May 08, 2024

Removing personal accounts when enrolled

Hello, 

 

My IT manager has enforced conditional access so everyone needs to enrol. My iPhone is enrolled but I can no longer sign in to Outlook or OneDrive with my personal account (this account is a O365 tenant that I made for learning and is used as my personal address).

 

He is unsure what's been changed to cause this.

 

Can someone advise what we need to do to allow more than 1 O365 address to use Outlook & OneDrive, along side the company enrolled details?

 

Kind regards

  • rahuljindal-MVP's avatar
    rahuljindal-MVP
    May 08, 2024
    Correct. You can only have 1 corporate account, at least for now. As for the work account locking setting, it is normally configured using an APP configuration setting.
  • rahuljindal-MVP's avatar
    rahuljindal-MVP
    Bronze Contributor
    Does the CA policy require device compliance and\or APP from Intune? Sounds to me that your organization may have only allowed the use of work account in Outlook.
    • Twrriglesworth's avatar
      Twrriglesworth
      Copper Contributor
      I had a look in my test Intune portal and the only thing I could find that would impact the device in this way is a compliancy policy setting 'Unable to set up email on the device'

      Do you know what setting it would be if it was an APP? I had a look over those and couldn't see a setting that would impact it.
    • Twrriglesworth's avatar
      Twrriglesworth
      Copper Contributor
      I've used a corporate account to enroll the iPhone but want to add another corporate account to Outlook. Reading online, you can only have 1 corporate account associated to an iPhone - is this true and is there a way around it?
      • rahuljindal-MVP's avatar
        rahuljindal-MVP
        Bronze Contributor
        Correct. You can only have 1 corporate account, at least for now. As for the work account locking setting, it is normally configured using an APP configuration setting.

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