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FloIT93's avatar
FloIT93
Copper Contributor
Jun 19, 2024

Remote Desktop Client old installer

Dear Community,

We are having a problem uninstalling and reinstalling an Intune package using our own installation routine. In order to successfully complete this process, we need the original installation file of the old package. Specifically, this is the MSI file of the Remote Desktop Client in version 1.2.4153.0.

 

The exact version 1.2.4153.0 is required in order to perform the uninstallation properly. I have already tried everything to get the application off the system.

 

However, only the current versions are available for download on the Remote Desktop Client overview page, and the required older version cannot be found there. Microsoft Support is also unable or unwilling to provide this version, citing the expired version guarantee.

 

Does anyone here have any idea where I can get this MSI installation file version 1.2.4153.0? Or is there a cleanup tool for the RDC?

 

Many thanks for your support.

  • NicklasOlsen's avatar
    NicklasOlsen
    Iron Contributor
    Hi,

    Is it a 32-bit or 64-bit installation?
    Have you tried to uninstall with the uninstall string? 🙂
    • FloIT93's avatar
      FloIT93
      Copper Contributor
      Hello, it is a 64-bit installation.

      Yes, of course. Unfortunately, it can no longer find the product and every time it uninstalls or installs a new version, it wants the old installer, which unfortunately is no longer in the Intune cache or anywhere else.
      • NicklasOlsen's avatar
        NicklasOlsen
        Iron Contributor
        Does it also prompt you for the old version, when you install the newest version?

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