Forum Discussion
Remote Desktop Client old installer
Dear Community, We are having a problem uninstalling and reinstalling an Intune package using our own installation routine. In order to successfully complete this process, we need the original insta...
Hello, it is a 64-bit installation.
Yes, of course. Unfortunately, it can no longer find the product and every time it uninstalls or installs a new version, it wants the old installer, which unfortunately is no longer in the Intune cache or anywhere else.
Yes, of course. Unfortunately, it can no longer find the product and every time it uninstalls or installs a new version, it wants the old installer, which unfortunately is no longer in the Intune cache or anywhere else.
Does it also prompt you for the old version, when you install the newest version?
- Exactly. When I want to click through the installation process, I can't get any further because it asks for the version mentioned.
I believe there is a tool from MS that can help troubleshoot and cleanup, but can't remember the name.
I will try to look for it 🙂Can you try to check if the MSI is in this folder?
C:\WINDOWS\Installer
Yes here Imitat exactly this version unfortunately no longer available is the folder once automatically emptied?