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AndreRadtke's avatar
AndreRadtke
Brass Contributor
Apr 09, 2025
Solved

Register device to another tenant

Hi,

I deleted my testdevice in Tenant A in intune. I want to enroll my test device in Tenant B one day later and while executing Get-WindowsAutoPilotInfo.ps1  -online (to publish the HARDWARE ID to tenant B) I am getting "error 808 ZtdDeviceAssignedToAnotherTenant". What can I do to remove / free the Hardware ID for this device, so that I can use it in Tenant B for testing purposes?

  • I saw the Hash in Intune under enrollment-->Devices. I needed to unbind the profile and User and then I also needed to delete the device account tied to this hash. After all this stuff I was able to delete the hash and I could add the hash to another tenant. The time between these steps was less than 10 minutes. I am curious that it needs so much complicated steps and effort to remove a device and the hash from a tenant to deploy it to another tenant.....

6 Replies

  • rahuljindal's avatar
    rahuljindal
    Bronze Contributor

    Did you also delete the hardware hash id imported in the tenant A? This is needed to remove the Autopilot registration from the tenant before registering to another tenant.

    • AndreRadtke's avatar
      AndreRadtke
      Brass Contributor

      Is there any hash id if the device was fully deployed? I thought that the hash then is getting removed after deployment and that I only have to delete the device in intune. Where /how can I delete the hash aditionally?

      • AndreRadtke's avatar
        AndreRadtke
        Brass Contributor

        oh I now see that the hash is there under enrollment-->DEvices.... is this becaus e I deleted the device in intune, so I can redeploy the device again without making the hash available again (save effort)?