Intune App Protection Policies (The apps on this device are already managed)

Hi One of our users got this error for some reason. The device is an iPhone, enrolled into Intune. When the user opens Microsoft Teams they get the following error. Remove Account The a...

Intune

Mobile Application Management (MAM)

mobile device management (mdm)

JKormos
Oct 12, 2022
Sorry for my delayed response; I was waiting to hear back. I have no actual technical details about the resolution, and it was confirmed it was an InTune issue that's been resolved. The Teams and Outlook apps should now start working. I told them to send me the technical details, even if I didn't understand it and they didn't.

Ted_Trullinger

Copper Contributor

Sep 28, 2022

Ugh. Thanks for the info. Let's hope Microsoft puts out a permanent fix ASAP. I have not heard back from any of my 10-12 or so users with the issue since updating the Outlook mobile app version but standing by...

JKormos

Brass Contributor

Sep 28, 2022

I had to open a new Microsoft Support case since they closed my other one out. If I have any details, I'll share them with everyone here. I have an iPhone XS Max with iOS 16.0.2 and can confirm that my phone seems to work.

EdisonY
Copper Contributor
Mar 20, 2025
Hi, it's been a long time since your last reply, and well, now I have the same problem, how did you end up solving it?

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Intune App Protection Policies (The apps on this device are already managed)