Forum Discussion

TalosAntikytheron's avatar
TalosAntikytheron
Copper Contributor
Jul 21, 2023

Problem with Windows Autopilot deployment

Hello everyone!

I'm currently using Intune Plan 1 trial period, testing MDM for the company where I work.

 

I am using a corporate-owned device, which has been used before, as a testbed. A few months ago I've done a complete factory reset.

 

I wanted to implement Windows Autopilot in order to test the setup capabilities of Intune. I've followed these two tutorials and I've done all the necessary steps.

https://www.youtube.com/watch?v=t6RLxsGCM6A

https://www.youtube.com/watch?v=X2S0I84fTcU

 

However, upon turning on the computer, it does not proceed to the Windows Autopilot and continues to a regular first-time setup instead.

 

I consider these two reasons as to why this is happening, although I'm not certain:

  1. The device has been reset to factory settings, therefore requires a regular setup for security reasons.
  2. I haven't linked the device to a proper Microsoft Account.

My planned actions are to setup a Microsoft Account and create a link to the device. I'll try to see if it would work.

 

Have you ever had experience with this kind of problem? Please let me know in the comments. Thank you!

2 Replies

  • If it doesn't show you the corporate login for autopilot (As if it was a typical personal device) then there could be a lot of things:
    - Device is WIndows Home instead of Pro/Enterprise
    - You're missing the enterpriseregistration DNS records in your domain
    - The hardware hash isn't imported
    - You don't have a Deployment Profile

    etc. 🙂 I think you have checked a lot of these things in the guides you followed, but I don't know what you already have in place...

Resources