Outlook Login Failed After Deploying MAM Policy

Question

HelloIf i try to connect to Outlook in an Android environment after deploying the MAM and conditional access policies, i will not be able to connect with the message 'Uncompatible device'.The same policy applies to iOS.ios works normally.Is there any problem that you can expect?

rahuljindal · Answer

What device and Android version are you using?

sugeun · Answer

version is 13, Not only me but also people who use version 12 have the same symptoms.

rahuljindal · Answer

And the device model, manufacturer?

sugeun · Answer

We use Samsung products, and there are various products.There are many models including Galaxy Fold 3.

rahuljindal · Answer

Does the incompatible device message show up in Outlook or Edge? Anything in Azure sign-in logs? Maybe check if an CA policy is blocking access on Android devices.

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Outlook Login Failed After Deploying MAM Policy

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