Forum Discussion
Outlook for iOS + Caller Identification
Hey folks, i'm struggling at this for years, as you can see in my previus post from 2020. Let me shorten this: Scenario We have iOS Devices with Outlook for iOS installed. The users have ...
I've seen that you posted in a comment in 2019 that there is no current plan to support CallKit.
There were many other threads back in the days where users were talking about caller identification. (example). I've already read the whole posts and comments on this. 
Any ideas, how european customers can handle this properly?
Hi PatrickF11
Confirming your findings!
As you/articles explained this is a limitation, it cannot be done without dual syncing.
You have only way to achieve a workaround to the issue which creating a native app profile and then sync contacts only. (Exchange ActiveSync).
Moe
