Forum Discussion
Outlook for iOS + Caller Identification
I've seen that you posted in a comment in 2019 that there is no current plan to support CallKit.
There were many other threads back in the days where users were talking about caller identification. (example). I've already read the whole posts and comments on this.
Any ideas, how european customers can handle this properly?
- Moe_KinaniOct 07, 2022Bronze Contributor
Hi PatrickF11
Confirming your findings!
As you/articles explained this is a limitation, it cannot be done without dual syncing.
You have only way to achieve a workaround to the issue which creating a native app profile and then sync contacts only. (Exchange ActiveSync).
Moe
- PatrickF11Oct 07, 2022MCT
Moe_Kinani Thanks for your thoughts.
This approach is not acceptable, because we're using Conditonal Access Rules only allowing Exchange via Outlook (only via app protected apps). But we deliberately don't want to change that.
Are there any, more positive, solutions for me? 😄
- Moe_KinaniOct 07, 2022Bronze ContributorYup, I understand. Most companies use this CA policy!
Moe