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Abhi__BR's avatar
Abhi__BR
Copper Contributor
Jun 10, 2021

MDM Enrolled iPhone reassignment

Looking for the right way to re-provision/ reassign MDM enrolled IOS devices. Autopilot reset for most of devices are greyed out on the endpoint manager as they were manually enrolled and not from Apple business manager . What would be my alternative if I wish to reassign the offboarded user's iPhone to a new on-boarder ? 

TIA

  • Hi,

    When the device is not enrolled in ABM, it's going to be hard. Just like you said: The devices are enrolled manually.

    I guess the only thing you could do is, perform a remote wipe from intune (beware all data will be deleted) and manually reenroll with the company portal app. Otherwise you could also use a mac and the apple configurator to enroll the device in ABM.

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