Forum Discussion
Steve Whitcher
Feb 04, 2021Bronze Contributor
MAM policy targeting unmanaged devices is affecting managed ios device
I've created my first App Protection Policy, in an effort to gain some control over what users can do with company apps & data on personal devices. I set the policy to target apps on unmanaged devic...
Steve Whitcher
Feb 05, 2021Bronze Contributor
Pa_D
Feb 05, 2021Brass Contributor
Can try this and see if both your managed & unmanaged device shows up.
Apps > App Selective wipe > choose your user name and see if both devices shows up.
- Steve WhitcherFeb 08, 2021Bronze Contributor
Pa_D After changing the name on both devices, one of the two 'iPhone' entries on that screen updated, while the other still says 'iPhone'. I'm assuming the one that didn't update must be an old phone, not my current one.
- Pa_DFeb 09, 2021Brass Contributor
Steve Whitcher is it showing the iOS device that is "Managed"?
- Steve WhitcherFeb 09, 2021Bronze ContributorStrike that - It seems that the managed device was on that list, the name just wasn't updating for some reason.
I decided to send a wipe request for the 'iPhone' that did not get renamed. After submitting the request, the wipe request screen showed my various apps and showed the device name as the correct, updated name of my managed device.
- Steve WhitcherFeb 05, 2021Bronze Contributor
Pa_D Good question. I show 3 devices in that screen, one of which is an old PC and can be ruled out. The other 2 are unfortunately just named iPhone at the moment, so I can't say for sure. I'll rename the devices and check again after it updates.