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Aaron Marks's avatar
Aaron Marks
Iron Contributor
Mar 26, 2020
Solved

macOS 10.15.4 Internet Accounts Intune device not recognized

I just updated to 10.15.4 on my test Mac and Apple Internet Accounts isn't able to identify the device so Intune doesn't know the device is compliant.
 
App name: Apple Internet Accounts

Device identifier: Not available

Device platform: macOS

Device state: unregistered

 

Is anyone else seeing this. I tested from a 2nd Mac and am seeing the same thing. I've also tried enrolling the device multiple times and even resetting the computer. 

  • ollie_bk Still no fix. Microsoft and Apple would need to acknowledge the issue before a fix will be worked on. If someone from Microsoft is working on this then please acknowledge here so that we can know this is being worked on. 

26 Replies

  • careyjung's avatar
    careyjung
    Copper Contributor
    Yes, seeing the same thing on a new MacBook I set up last night, as well as my other MacBook. I keep getting a notification for "Exchange Password Required", but when I go into Internet Accounts and try to provide my password, it says I'm not enrolled and asks me to install the Company Portal again.
    • ollie_bk's avatar
      ollie_bk
      Copper Contributor

      careyjung  - Seeing the same on a newly updated Mac. Did you ever find a solution to this?

      • Aaron Marks's avatar
        Aaron Marks
        Iron Contributor

        ollie_bk Still no fix. Microsoft and Apple would need to acknowledge the issue before a fix will be worked on. If someone from Microsoft is working on this then please acknowledge here so that we can know this is being worked on. 

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