Forum Discussion
macOS 10.15.4 Internet Accounts Intune device not recognized
- Apr 01, 2020
ollie_bk Still no fix. Microsoft and Apple would need to acknowledge the issue before a fix will be worked on. If someone from Microsoft is working on this then please acknowledge here so that we can know this is being worked on.
careyjung - Seeing the same on a newly updated Mac. Did you ever find a solution to this?
- Aaron MarksApr 01, 2020Iron Contributor
ollie_bk Still no fix. Microsoft and Apple would need to acknowledge the issue before a fix will be worked on. If someone from Microsoft is working on this then please acknowledge here so that we can know this is being worked on.
- alta94May 08, 2024Copper Contributor
- andreas_koerberApr 15, 2020Copper Contributor
Does anybody know that this issue was acknowledged either by Microsoft and/or Apple and they are working on a fix?
If not can anyone file a bug or open a support ticket?
- SyswpitApr 15, 2020Brass Contributor
andreas_koerber
I created a ticket, but as always, you are given a support agent that is there to help with level 1 issues. They can't really escalate bugs higher up until they are fixed. They will close the ticket and tell you put it on feedback.azure.com. So yeah...
- thinkladApr 06, 2020Copper Contributor
Aaron Marks Same here, been testing within our own org and seem to confirm that was introduced in 10.15.4 (and not fixed in current beta 1 for 10.15.5). Oddly, this seems to work for some people on 10.15.4.
10.15.4 https://support.apple.com/en-ca/HT210642 this feature, which sounds somewhat adjacent: "OAuth authentication support with Outlook.com accounts for improved security". It could be that the new Exchange implementation in Catalina mistakes O365 accounts for consumer Office.com accounts, but that is pure speculation on our side.
- Aaron MarksApr 06, 2020Iron Contributor
If this is happening only for some people and not for others then I'd imagine that it has to do with a conditional access requirement that affect some people and not others.
- careyjungApr 01, 2020Copper Contributor
ollie_bk It's still broke. I think we have to wait and hope for a fix in 10.15.5. Or maybe it's an Entune issue? Not sure. For now, I've just unchecked all the boxes (Contacts, Calendar, etc.) for Exchange in Internet Accounts to make it inactive. Which means, of course, I can't use any of the native Mac apps for email, contacts, or calendars in Exchange.