Forum Discussion
macOS 10.15.4 Internet Accounts Intune device not recognized
Device identifier: Not available
Device platform: macOS
Device state: unregistered
Is anyone else seeing this. I tested from a 2nd Mac and am seeing the same thing. I've also tried enrolling the device multiple times and even resetting the computer.
ollie_bk Still no fix. Microsoft and Apple would need to acknowledge the issue before a fix will be worked on. If someone from Microsoft is working on this then please acknowledge here so that we can know this is being worked on.
- Yes, seeing the same thing on a new MacBook I set up last night, as well as my other MacBook. I keep getting a notification for "Exchange Password Required", but when I go into Internet Accounts and try to provide my password, it says I'm not enrolled and asks me to install the Company Portal again.
ollie_bk It's still broke. I think we have to wait and hope for a fix in 10.15.5. Or maybe it's an Entune issue? Not sure. For now, I've just unchecked all the boxes (Contacts, Calendar, etc.) for Exchange in Internet Accounts to make it inactive. Which means, of course, I can't use any of the native Mac apps for email, contacts, or calendars in Exchange.
Yes, exact same issue here. Exchange and Chrome have no issues but all Mac applications (Mail, Safari) won't work.
Hope there's a quick fix for this
We got the same problem in our company.
macOS Version 10.15.4App name: Any Application that needs the enrolled management profile
Device identifier: Not available
Device platform: macOS
Device state: Unregistered
I've not worked out if it is a problem from Apple or Microsoft.We have the same issue.
We also have conditional access and suddenly they are prompted to enroll/be compliant, even though they are.
It appears to only happen with macOS app logins like mail/calendar, as Outlook is working fine. So thinklad yes it might be related to this change.Same problem here. Exchange connection dosen't work with the macOS native apps like Mail, Calendar and so on.
Right after the update to 10.15.4 there wasn't any problem. It all started with a password change of the Azure AD account today.
All other apps like Outlook, OneNote, Teams work fine. Safari also dosen't have a problem with MSFT sites like this one or yammer.
The app Airmail still works. Looks like the problems is limited to "internet accounts".
After the latest macOS 10.15.4 Catalina Supplemental Update the issue seems to worsen for some users: the 'Enroll now' issue has expanded to Teams and OneDrive for Business for several users.
I installed the supplemental update but for me it is exactly the same behaviour as before. Everything works except macOS native apps for O365 Exchange account with Intune management.
Same for me. No change in behavior.
I can confirm that the issue was solved with the release of macOS 10.15.5.
Exchange integration with Intune works as expected.
- MS Teams stopped working for me yesterday, other office apps work (Outlook, Skype4Business). Using teams web version through Chrome. Is MS Support watching this thread?
Same issue here. It keeps asking to enroll. The only work around that I have found it to VPN to your corporate office (where your Intune/JamF/SelfService Servers are located are located) then you will be able to use email. I have noticed that the Authentication seem to stay for 30 minutes if you disconnect you VPN.
This is a real pain... This should have been test better by the Security teams so that it can work from the Internet and inside your business networks.
Experiencing the same issue.
People in my company are reporting issues with iOS now. Looks like they can't use iOS native apps from an Intune managed device now.
Looks like the issue is getting bigger and hopefully there will be a bugfix for iOS and macOS soon.
