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orange_juice's avatar
orange_juice
Copper Contributor
Apr 23, 2021

Iphone adobe attachment

Hi everyone

 

This was working until recently, user are allow to download attachment pdf to their iphone and was able to share it as an attachment, now the share option is not there

please see below as an example, first picture is of a pdf that was on the phone already, as you can see its clearly has the share function. the second picture(PDF downloaded to their phone) its not there, we haven't change any setting

 

 
 

 

 

  • HI

    It looks like labelling or app protection policies.
    Managed data on unmanaged devices etc.

    Are there any policies configured? App protection/App configuration
    • orange_juice's avatar
      orange_juice
      Copper Contributor

      Rudy_Ooms_MVP thank you for your email

       

      Apps configuration policy - only for outlook 

       

      apps protection policy - Yes, which setting in there should i look at, remember it was working before

       

      when we done testing for intune, any pdf that was downloaded through work email account was encrypted and was only be able to send out via work email, if user send it using personal email the recipient open pdf with an error

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