Forum Discussion
iOS blocks screenshots on any managed app
We are encountering a problem with intune managed apps screen sharing/ screenshotting on iOS devices, where sharing content from managed apps results in a black screen, same goes for takeing a screenshot.
This behavior stems from a recent Intune feature designed to enhance data security by blocking screen captures and screen sharing in mobile application management (MAM)-protected apps on iOS devices. This feature is automatically enabled when the "Send Org data to other apps" setting in the App Protection Policy (APP) is configured to any option other than "All apps." Consequently, attempts to capture or share the screen from a managed account within a MAM-protected app result in a blank screen instead of the actual content. β
To permit screen sharing on iOS devices, administrators can configure an app configuration policy with the setting com.microsoft.intune.mam.screencapturecontrol = Disabled. However, this adjustment also allows on-device screenshots and screen recordings, which might not align with organizational security requirements. β
--> https://techcommunity.microsoft.com/blog/intunecustomersuccess/new-block-screen-capture-for-iosipados-mam-protected-apps/4366312
But this solution does not make sense, Microsoft always recommended the usage of Managed Devices Policys so why the sudden change to only allow this with managed apps policys?
We would need a feature to enable screenshotting on a managed devices policy!
We already opened two SR for this but none of them could provide a solution.
Please help out here, a lot of our customers who use intune for MDM purpose are very annoyed by this feature.
BR
1 Reply
- GriJBrass Contributor
There were some issues in the past. My solution was:
- Go to Microsoft Intune Admin Center
 - Navigate to:
Apps > App configuration policies > Create > Managed apps - Select the apps you want to target (e.g., Outlook, Teams)
 - Under Settings > General configuration settings, add:
- Key: com.microsoft.intune.mam.screencapturecontrol
 - Value: Disabled
 
 - Assign the policy to the appropriate user group
 - Restart the apps on the devices for the change to take effect
 
https://techcommunity.microsoft.com/blog/intunecustomersuccess/new-block-screen-capture-for-iosipados-mam-protected-apps/4366312
Solution:
Override the configuration with the Policy above.
BR