Forum Discussion
Intune White Glove and Office 365 Deployment
Darren_Bradley I just realized on my new attempt with the Semi-Annual Office update ring that neither my Office app or Win32 app are installing during white glove. I just get the green reseal screen with elapsed time of 0 h 0 min. So, for us, nothing is installing prior to user setup.
EDIT: If I look at Managed Apps for the device, it shows that my other app did install (must have been so fast, it did't register), but Office failed with Error code: 0x0
It sounds like our Office app was set up the same as yours is. No XML, just chosen apps, latest version of Monthly targeted. (Now Semi-Annual)
Darren_Bradley Yes, and I realize the win32 app did install (post edited above). It is just Office failing at this point with the 0x0 error code.
- Maybe set the ESP to install the two apps and block access until it does ? Also are you able to install Office via the company portal if you progress with the basic enrolment. ? Reason I ask is that we have seen the Office deployment come from various officecdn servers and initially had to allow access to them from the corporate network for it to work. Or try it from a “dirty” connection ?
Darren_Bradley For the first time, I let the green reseal screen sit for about 10 minutes after white glove. I refreshed the Managed apps in Intune and saw the status of the Office install go from an error to Installed after a few minutes. I did a Shift+F10 to get a command prompt and verified that the Office installation was in Program Files. So I am not sure if resealing right away and logging in interrupted the installation somehow on my previous attempts or if changing the Office update channels back and forth did something.
I am doing it again now and am not going to wait at the reseal screen to see if I can re-create the previous behavior.
To answer your question, I haven't had any problems installing Office from Company portal or during user setup portion of Autopilot.