Forum Discussion
Intune White Glove and Office 365 Deployment
@Michael Niehaus Is it possible for Office 365 to be deployed during the technician portion of White Glove as the App Type "Office 365 ProPlus Suite (Windows 10)" as opposed to a Win32 or LOB app? I have it set to be targeted to the device and required for all Autopilot devices. When I run through autopilot, it quickly skips past the app portion and then lets me reseal without installing anything. After the user logs in, the app does eventually install but our hope is to have install prior to user set up.
(As an aside, white glove did not work at all until I created slip-streamed 1903 media with all of the latest updates from the Microsoft catalog)
- Hi.
Yes we have Office deploying in white glove when set to Windows 10. What we are seeing though is that the number of apps deployed is random. Sometimes we are getting the 9 we published and other times getting 3 or 4.
Also we have noticed that the device will restart before the enrolment finishes and reseals. Sometimes it will complete the enrolment to reseal and other times it goes to a user login prompt. Seems that selecting the update ring to semi annual stops this reboot.
Sorry to change the subject also but have you seen this “issue” and what version of Windows are you running ?Hello,
I haven't seen any devices restart during enrollment at this point but I have only tested deploying Office and a single Win32 app. Perhaps one of your apps is requesting a reboot or another is seeing a pending reboot and going through with the reboot depending on the order they are getting installed.
I hadn't thought of changing the Office update ring to see if the behavior would change. We are using Monthly-Targeted but I am going to try it with Semi-Annual now. Are you using Configuration Designer or Enter XML data for the Office install Settings format?
The Windows 10 1903 version that gets installed with our slip-streamed media is 18362.175
- Thanks. I am using the MCT with 18362.30 so I will try the newer version.
For Office I just selected the Windows 10 deployment and selected the Apps with no additional XML. We are using the latest version on monthly targeted on the office install. I can send you screen shots if you need tomorrow when I am back in.
Roger Platt hello, have you find a solution ? I have the same problem
Hello, we have the same problem here.
AutoPilot runs without problems with all assigned required Apps, white glove runs, but the green screen appears too quickly, none of the assigned Apps are installed.
All Apps are assigned to device-group with dynamically autopilot devices.
Windows 10 Enterprise 1909
René BuchnerHi, what is the configuration of the default ESP page?
White glove works only with the default ESP
Il you want to install all mandatory application during Autopilot White Glove, you need to enable the default ESP and select specific mandatory applications or all (see print screen)
- I had the exact same problem. After enabling the default ESP the problem was solved.
