Forum Discussion

Dharshan7415's avatar
Dharshan7415
Copper Contributor
Apr 10, 2024

Intune /Ms Defender issues

Good Day All 

 

Sorry if this has been asked before 

 

Within our environment  we have changed from X anti virus  to Defender

currently have onboarded 554 devices on defender and they appear in Intune 100 % working and showing information

 

Issues is  the remained of 165 devices shows on defender as Can be Onboarded 

They don't show up on  Intune 

They are hybrid  joined

we have the proper licensing

they show up on Entra

 

What can be the issue as policies are find cos we onboarded 554 with no issue

Any thoughts and help will be appreciated 

Thanks 

 

 

  • plumbernewbd's avatar
    plumbernewbd
    Copper Contributor

    It sounds like the remaining 165 devices that show up as "Can be Onboarded" on Defender may have issues related to their configuration or connectivity with Intune. Since they don't show up in Intune, check their hybrid Azure AD join status and ensure they are correctly registered in Azure AD and properly connected to the network. Verify that the devices have the necessary policies applied for device enrollment in Intune and that there are no pending updates or restarts on these devices that may be delaying the process. You may also want to check logs and event viewer on the devices for any error messages that can provide more insight into the issue.

  • rahuljindal-MVP's avatar
    rahuljindal-MVP
    Bronze Contributor
    How are you onboarding the devices? If you are using Intune for it then the devices need to be enrolled in Intune first with the exception of security settings management feature.

Resources