Forum Discussion
Intune iOS App deployment confusion
r0bu Thanks for taking the time to respond.
I have a ticket open with MS regarding the Company Portal deployed during ADE-enrollment to see if that version is supposed to update itself. So far they have not stated whether it should or should not behave that way.
Without it being pushed as a VPP, required app, the out-dated Company Portal will prompt the user to Update, which will bring them to the regular App Store, but it won't let them install that one and will provide the error "Cannot Update App. Intune Company Portal cannot be updated because it was refunded or purchased with a different Apple ID". But if we do push out the VPP Company Portal as required, it will install.
In our scenario, Company Portal isn't used regularly by the user base (some may have never even opened it after the initial enrollment). So we've observed that the versions of the Company Portal appear to still be on the version that was installed during initially enrollment. It could be that under normal circumstances and regular usage, if the Company Portal is periodically opened, it will be within the supported version range that it will update itself. I have no proof of that though, just speculation.
Hi Bryan Hall,
I've since received this response from MS support
The reason that the application is not updating is due to the VPP handling the deployment of the Company Portal application in the profile and not Endpoint/Intune.
To remedy this issue, simply deploy the VPP version of the Company portal to the devices using Device licensing in the assignment.
Doing so allows Endpoint to take over update control and will force the Company portal application to update to the latest version on the devices.
The assignment won't deploy the company portal to the device as it will already be deployed by the Enrollment profile/VPP, it will just handle the update.
I hope this helps?
Rob