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Solved
Intune App Protection Policies (The apps on this device are already managed)
Hi One of our users got this error for some reason. The device is an iPhone, enrolled into Intune. When the user opens Microsoft Teams they get the following error. Remove Account The a...
- Sorry for my delayed response; I was waiting to hear back. I have no actual technical details about the resolution, and it was confirmed it was an InTune issue that's been resolved. The Teams and Outlook apps should now start working. I told them to send me the technical details, even if I didn't understand it and they didn't.
Good afternoon, after extensive research about the issue with the following message in my iphone :
Remove account. The apps on this device are already managed . Only a single managed account is allowed on a device. Select the account you want to remove . This account and all associated data will be remove from all managed apps.
I was able to make it work !!!!!!!!!!!!!!! 🙂.
Steps:
- Back up my phone and reseat all components and settings.
- Reinstall all components the first one Authenticator followed by Microsoft 365 and the components you need to reinstall.
I believe that the main reason for this error is a change in the azure active directory (AD) Object ID (OID) although other articles said that is the Azure AD OID does never change.
Hope this help !!
Respectfully,
M.