Intune App Protection Policies (The apps on this device are already managed)

Hi One of our users got this error for some reason. The device is an iPhone, enrolled into Intune. When the user opens Microsoft Teams they get the following error. Remove Account The a...

Intune

Mobile Application Management (MAM)

mobile device management (mdm)

JKormos
Oct 12, 2022
Sorry for my delayed response; I was waiting to hear back. I have no actual technical details about the resolution, and it was confirmed it was an InTune issue that's been resolved. The Teams and Outlook apps should now start working. I told them to send me the technical details, even if I didn't understand it and they didn't.

rossonero

Copper Contributor

Sep 29, 2022

Have issue on one device after upgrading to IOS 16 - and teams show this message

Have tried everything. Update to latest teams version, reset MFA authenticator, network reset - still same issue

JKormos

Brass Contributor

Sep 30, 2022

I'm curious, is this an iPhone 14 or a different model? We've only seen this happen with iPhone 14 in our tenant.

JimmyWork
Iron Contributor
Sep 30, 2022
We had this in iPhone 13 and iPhone 12 models
- JKormos
  Brass Contributor
  Sep 30, 2022
  Are they using the current iOS of 16.0.2?
  - JimmyWork
    Iron Contributor
    Sep 30, 2022
    When the issue started we did not have iOS 16 on the device.

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Intune App Protection Policies (The apps on this device are already managed)