Forum Discussion
Solved
Intune App Protection Policies (The apps on this device are already managed)
Hi One of our users got this error for some reason. The device is an iPhone, enrolled into Intune. When the user opens Microsoft Teams they get the following error. Remove Account The a...
- Sorry for my delayed response; I was waiting to hear back. I have no actual technical details about the resolution, and it was confirmed it was an InTune issue that's been resolved. The Teams and Outlook apps should now start working. I told them to send me the technical details, even if I didn't understand it and they didn't.
Microsoft resolved this with new Outlook for iOS version 4.2238.0 released 1 day ago. Have users update Outlook mobile app via the Apple App Store and issue is resolved. Thanks.
Ted_Trullinger I updated my app and was able to use Outlook all morning, but just got the error message again. I'm not sure the fix was totally successful.
- Oh Boy... I did reset network settings for someone but they also updated the Outlook app at that same time so I believe the app version fixed the issue. A few other users only updated the app like you and it resolved the issue for them. I have not heard back from them yet and hopefully I do not but thanks for letting me know what you are seeing.
- Right, I was so hoping this was the end. I also reset network setting as well as updating the app, so it seems we followed the same process. Hoping for the best for you!