Forum Discussion
JimmyWork
Sep 14, 2022Iron Contributor
Intune App Protection Policies (The apps on this device are already managed)
Hi One of our users got this error for some reason. The device is an iPhone, enrolled into Intune. When the user opens Microsoft Teams they get the following error. Remove Account The a...
- Oct 12, 2022Sorry for my delayed response; I was waiting to hear back. I have no actual technical details about the resolution, and it was confirmed it was an InTune issue that's been resolved. The Teams and Outlook apps should now start working. I told them to send me the technical details, even if I didn't understand it and they didn't.
mline69
Sep 23, 2022Copper Contributor
I had this exact issue with our iPhone 14 Pro Max's on iOS 16.0.2
I had to create an exclude group in Azure, add aeffected users in and then exclude this group from our App protection policy under: https://endpoint.microsoft.com/#view/Microsoft_Intune_DeviceSettings/AppsMenu/~/appProtection
The policy we have setup has nothing that should be causing the issue and it only seems to be users with the iPhone 14 who are suffering.
This is our bandaid for now.
Cheers
I had to create an exclude group in Azure, add aeffected users in and then exclude this group from our App protection policy under: https://endpoint.microsoft.com/#view/Microsoft_Intune_DeviceSettings/AppsMenu/~/appProtection
The policy we have setup has nothing that should be causing the issue and it only seems to be users with the iPhone 14 who are suffering.
This is our bandaid for now.
Cheers