Forum Discussion
Intune and Outlook App authentication issues 3/29 - 3/30
Did you capture the issues of the individual users? If there was a legitimate issue then you should ask for further explanation.
However you do mention migration to Azure - what kind of migration are you referring to?
- Jesus ShelbyApr 03, 2017Brass Contributor
Nothing on the Dashboard, first thing I checked. Intune is in the process of moving to Azure. Support used that as the fall back answer, at least initially. Basicly indicating, that small issues may arrise with the move, and they won't really have visibility into what those are.
I however did have a call wth the Intune manager, and on their end they could not verify any service issues with Intune on the tennant. At least on Friday they had no updates from the product team. They acknowledged the problem existed, but were not sure of it's origin. Now that it's resolved, it's pretty difficult to get any deeper. I beleieve we have come to a consensus however that it was not Intune, and the issue mroe than likely was with Exchange. Exchnage did have posted issues on this day for the tennant but they were not related to modern authentication. The circumstational evidence at this point however seems to indicate that's where the problem may have been.