Forum Discussion
Intune - Issues with Account-Driven User Enrollment Issues on iOS 18.5
Hello everyone, Since the release of iOS 18, Apple has deprecated profile-based user enrollment via the Company Portal app, requiring the use of Account-Driven User Enrollment. While this change enh...
I ran into a similar issue at my org, it was due to stale MAM policies from a previous employer.
Delete Company Portal if it exists on the device (you will need to use a webclip for Account Driven User Enrollment rather than the company portal app, also, delete Microsoft Authenticator as well as any other Microsoft Apps that are possibly caching MAM policies from a previous employer.
Also, make sure that you're able to access the .well-known config for your org, had users in a different country that were being blocked by their ISP to our domain, we had them connect via a VPN and their device enrolled properly.
if you added a .JSON extension to the well known file you'll need to remove that.