Forum Discussion
Entra Shared Device - Truncated Login
- Disable Auto-Fill in Edge:
- Open Edge → Settings → Profiles → Passwords → Disable "Save and fill passwords."
- Clear Saved Accounts in Edge:
- Go to Edge → Settings → Profiles → Sign-in Info → Delete saved accounts.
- Alternatively, visit edge://settings/clearBrowserData and clear "Passwords" and "Auto-fill data."
2. Clear Windows Credential Manager
Sometimes, cached credentials in Windows may store an incomplete email address.
- Control Panel → Credential Manager → Windows Credentials
- Remove any saved Microsoft or Entra ID logins.
3. Review Entra Shared Device Mode Sign-In Settings
If the device is in Shared Device Mode, previous sign-in information is usually wiped after logging out, but partial credentials may still persist.
- If managed via Intune, check the Multi-User Sign-in Policy (MHS) settings and verify whether:
- "Remember user credentials" or "Session Persistence" is enabled.
4. Clear General Device Cache
The Web Account Manager (WAM) cache may retain previous sign-in details, causing truncated emails to appear.
# Clear Web Account Manager Cache
Get-ChildItem "HKCU:\Software\Microsoft\Windows\CurrentVersion\AAD\Cache\" | Remove-Item -Force -Recurse
# Clear Credential Manager
cmdkey /delete:target_name
- StuartK73Jan 30, 2025Iron Contributor
Hi Buddy
Many thanks for you reply.
Anyway, could you please tell me where these settings are located?
3. Review Entra Shared Device Mode Sign-In Settings
If the device is in Shared Device Mode, previous sign-in information is usually wiped after logging out, but partial credentials may still persist.
- If managed via Intune, check the Multi-User Sign-in Policy (MHS) settings and verify whether:
- "Remember user credentials" or "Session Persistence" is enabled.
Info appreciated
- If managed via Intune, check the Multi-User Sign-in Policy (MHS) settings and verify whether: