Forum Discussion
Enrolling Android device - Page not found after logon
Hi
I am getting through the pages after scanning the QR code for a corporate owned fully managed device. get to the screen for the 365 login it then says 'setting up device wont take a minute' for maybe about 2 seconds then comes up with the following page. clicking on home just takes to a page that says you have no devices registered. Am I missing something obvious in the settings?
I found the solution.
It was coming from my DEM account:
https://docs.microsoft.com/en-us/mem/intune/enrollment/device-enrollment-manager-enroll#remove-device-enrollment-manager-permissions
"Enrolling Android Enterprise fully managed devices with DEM accounts isn't supported."
6 Replies
Hi,
It seems that that issue may be caused by the DEM account https://docs.microsoft.com/en-us/mem/intune/enrollment/device-enrollment-manager-enroll#remove-device-enrollment-manager-permissions.
"Corporate-owned, fully managed user devices" is not supported for users having the DEM account. You may try to disable it or to log in with a user without the DEM account.
Hello !
Did you find a solution? I'm facing the same issue.
ThanksI found the solution.
It was coming from my DEM account:
https://docs.microsoft.com/en-us/mem/intune/enrollment/device-enrollment-manager-enroll#remove-device-enrollment-manager-permissions
"Enrolling Android Enterprise fully managed devices with DEM accounts isn't supported."- Thank you! That helped a lot.
Solution: Remove "Device enrollment manager" from user and it works.
