Forum Discussion
Endpoint integration with ABM - All devices now non compliant
In June we updated an expired certificate and now it's not allowing devices to connect to Endpoint Manager or receive any form of commands or application updates. Majority of devices are now showing ...
Never see this before, first i would see what are not compliant, you should be able to see it and click on device who is not compliant or in grace period on each device you should see like this
If nothing there you should raise a ticket at Microsoft.
Mathg76 Thanks for the reply, I think we know what's causing it. The cert was generated as new from Apple Business Manager/Apple Cert manager instead of renewing the old cert.
Problem is getting back into the correct cert manager. Struggling with that currently.
- If the certificates have been expired and you generate a new cert you need to re-enroll the devices to be able to manage those again.
In some cases Apple can re-activate the old certificate based on how many devices that are affected and when in time it expired.
Good luck, been there and needed to re-enroll all devices.Martin Front Yeah that looks the way, unfortunately the original configurators decided to use a personal phone for 2FA into the cert system. So now Apple won't allow us back into that system to renew the cert and re-upload it.
- Hi.
Well those certs drive me nuts sometimes but its a safe way to see if device is ok in the system.
Thanks for the news! i appreciate it!
