Duplicate Phone Number showing on separate iPads on Intune

Question

Hi , Has anyone seen the phenomenon where 2 separate iPads are manually enrolled by 2 separate users and end up showing the same phone number in the device details?

Both manually enrolled within days of each other by the separate owners who swear they have not been sharing SIM's.

The devices show up with separate Serial numbers and are both checking in daily.

Head scratcher ....

i_am_rajesh · Answer

in this case both user are same ? and using same email ID ?potatobuoy&nbsp;

potatobuoy · Answer

I_am_Rajesh&nbsp; Hi, No these are 2 different users .&nbsp;&nbsp;User1 showing as "Primary user" and "Enrolled by"&nbsp; on iPad1&nbsp;User2 showing as "Primary user" and "Enrolled by"&nbsp; on iPad2&nbsp;&nbsp;&nbsp;

i_am_rajesh · Answer

Does this iPad are cellular iPad (Sim Slot for Data only) or only Wi Fi ?potatobuoy&nbsp;

potatobuoy · Answer

I_am_Rajesh&nbsp;This is a cellular iPad.&nbsp;The mobile number on the iPad is being presented without the + format so 079xx xxxxxx rather than +079xx xxxxxx&nbsp;

i_am_rajesh · Answer

Can you try to re enroll the device by changing the identifier like if SN is enrolled change it to IMEI or Vice Versa and see if it works or not&nbsp;potatobuoy&nbsp;

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Duplicate Phone Number showing on separate iPads on Intune

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