Forum Discussion
potatobuoy
Feb 21, 2020Copper Contributor
Duplicate Phone Number showing on separate iPads on Intune
Hi , Has anyone seen the phenomenon where 2 separate iPads are manually enrolled by 2 separate users and end up showing the same phone number in the device details? Both manually enrolled within...
potatobuoy
Feb 21, 2020Copper Contributor
I_am_Rajesh Hi, No these are 2 different users .
User1 showing as "Primary user" and "Enrolled by" on iPad1
User2 showing as "Primary user" and "Enrolled by" on iPad2
I_am_Rajesh
Feb 21, 2020Brass Contributor
Does this iPad are cellular iPad (Sim Slot for Data only) or only Wi Fi ?potatobuoy
- potatobuoyFeb 21, 2020Copper Contributor
I_am_Rajesh This is a cellular iPad.
The mobile number on the iPad is being presented without the + format so 079xx xxxxxx rather than +079xx xxxxxx
- I_am_RajeshFeb 21, 2020Brass Contributor
Can you try to re enroll the device by changing the identifier like if SN is enrolled change it to IMEI or Vice Versa and see if it works or not potatobuoy