Forum Discussion
Conditional access policy for internal network: Need advice
Hi, I've set up a test conditional access policy in one of my tenants to exempt users on the local network from (MFA). However, the devices are still prompting for MFA. I'm hoping someone can revie...
Hi Koops,
The following steps may be of help to resolve the issue at hand:
1. First, you must identify the client device's public IP address, which you can get from whatismyIP.
2. Once the IP address has been identified, you need to verify that the public IP address is exempt from the location. This is necessary to ensure that there are no restrictions or blocks in place that might be causing the issue.
3. We need to check the sign logs to see where the system is blocking. This will help you pinpoint the exact cause of the issue and take the necessary steps to resolve it.
I hope this helps. Let me know if you have any further questions or concerns.
Regards
Muthu