Company portal says rooted device but it's not - Android

Hi everyone, We came across a situation where one of our Android user is not able to access Outlook and Teams due to rooted device. We configured only App protection (MAM) policy in Intune and bl...

Intune

Mobile Application Management (MAM)

mobile device management (mdm)

StuB40
Jul 29, 2024
dilanmic I am in the UK but recently visited China. While I was there my phone had the same message and wouldn't let me open Teams. Still had the issue once back in the UK. I had to shutdown and restart my phone and Teams was working ok again.

dilanmic

Iron Contributor

Jul 26, 2024

actually, user has agreed to factory rest the device and it seems working fine so far. Thank you!

StuB40

Copper Contributor

Jul 29, 2024

dilanmic I am in the UK but recently visited China. While I was there my phone had the same message and wouldn't let me open Teams. Still had the issue once back in the UK. I had to shutdown and restart my phone and Teams was working ok again.

dilanmic
Iron Contributor
Jul 30, 2024
Thank you!

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Company portal says rooted device but it's not - Android

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