Forum Discussion
AnitaP620
Sep 25, 2024Copper Contributor
Company Apps on Android stopped working saying using a rooted device
Hi Everyone, Last week after I restarted my phone, it had an One UI update (now 6.1 with Android version 14) and ever since then, every time I tried to open company related apps (Teams, Micros...
SebastiaanSmits
Sep 27, 2024Iron Contributor
There some more people with comparable issues: https://techcommunity.microsoft.com/t5/microsoft-intune/company-portal-says-rooted-device-but-it-s-not-android/m-p/4196482
Are you able to check with a Factory Reset to see if it resolves the issue?
Are you able to check with a Factory Reset to see if it resolves the issue?
AnitaP620
Sep 27, 2024Copper Contributor
SebastiaanSmits
Thanks for the reply, I did see this post prior to posting my post here. I am not able to factory reset as there are many apps and data I cannot afford to lose.
That's also the reason why I am posting here to see if anyone has other solution without having to master reset my phone.
Thanks again!