Forum Discussion
Can not change incoming email notification sounds on Outlook for android Work Profile
Hi Everyone!
I have a problem with in the subject given topic.
When I open outlook, tap on my account in the top left corner, than tap the gear icon, then choose notifications, then incoming email notifications. Now when in this menu I click the sounds menu, where i could choose an other sound, it pushes me to the previous menu.
I can not change notification settings in the main settings page (or I couldn't find it).
I do not have any Intune settings applied that would prohibit changing the notifications. Neither could i find any settings that would enable it.
Can you please help me?
Regards,
Ruben
kocsisbaktiruben Hi, have you tried clearing the app cache yet? Sometimes, this can fix bugs or similar problems. To do this, go to Settings > App, select Outlook (in the work profile section), tap on Storage and Cache, and then click on Empty Cache (be careful not to select “Clear Data,” as it may log you out). Also, have you checked to see if the Outlook app is up to date? Sometimes, bugs are fixed in newer versions. If it is already updated, you might try reinstalling it to see if that fixes the problem.
- Thank you for the tips, but none of them helped unfortunately 😞
kocsisbaktiruben Have you already tried on another Android device?
