Forum Discussion
kocsisbaktiruben
Oct 21, 2024Copper Contributor
Can not change incoming email notification sounds on Outlook for android Work Profile
Hi Everyone! I have a problem with in the subject given topic. When I open outlook, tap on my account in the top left corner, than tap the gear icon, then choose notifications, then incoming ...
micheleariis
Oct 21, 2024MCT
kocsisbaktiruben Hi, have you tried clearing the app cache yet? Sometimes, this can fix bugs or similar problems. To do this, go to Settings > App, select Outlook (in the work profile section), tap on Storage and Cache, and then click on Empty Cache (be careful not to select โClear Data,โ as it may log you out). Also, have you checked to see if the Outlook app is up to date? Sometimes, bugs are fixed in newer versions. If it is already updated, you might try reinstalling it to see if that fixes the problem.
- kocsisbaktirubenOct 21, 2024Copper ContributorThank you for the tips, but none of them helped unfortunately ๐
- micheleariisOct 22, 2024MCT
kocsisbaktiruben Have you already tried on another Android device?
- kocsisbaktirubenOct 22, 2024Copper Contributor
micheleariis Yes, the problem is present on every phone.