Forum Discussion
Bizarre reinstall loop for M365 365 Apps
Hi All,
We have deployed M365 Apps x32 bit version to all devices (app type is Microsoft 365 Apps (Windows 10 and later)). We have experienced random reinstallation for some users for last 1 to 2 months even the M365 apps has already been installed successfully on the devices. I have tried to find a any Intune logs related to this reinstallation but unfortunately I am not able to find any logs either by application ID or application name. However, I Checked that MSIInstaller logs in event viewer, I could find the successful installation about every 5-6 days (Image01, Image02). even in control panel keep updating the installation date accordantly. Again, When I checked the deployment status for the specific app in Intune, it says as install pending (Image03, Image04, Image05).
I would appreciate it any hep to find what happening in the background and anywhere that I can find logs for M365 apps installation from Intune.
Thanks,
Dilan
3 Replies
What are you using for detection logic? I normally use registry app version greater than or equal to.
Hi, the app type is M365 apps. So, If I am correct, we are not able to setup detection rule like win32 apps.
Then I’ll suggest you setup Win32. It will solve your particular problem.
