Forum Discussion
Autopilot Pre Provisioning Stuck at Device Setup
Hello Everyone, I was trying to use Autopilot Preprovisioning for Windows 10 devices that we would like to setup before we deliver it to our end user. We were getting correct Intune Autopilot pr...
@rahuljindal-MVP Hi Rahul, thank you for your revert,
I have gone through the diagnostic logs and Device state is still NO to AzureAD joined
Also NGC Prerequisite check
Isdevicejoined: NO
IsUserAzureAD: NO
POlicy Enable: NO
POstlogonenable: Yes
PreReqResult: WillNotProvison
1st Scenerio, Apps and configuration profile assigned to device with Autopilot pre-provisioning
Device Prepration completed successfully and Device visible in the Endpoint manager
Also Configuration profile assisgned successfully
App installation went fine
however, It is stuck on Device Stuck
Identifying Apps, Profile & Network for 60 minutes as per ESP settings and then Red page appears.
2nd Scenario, Without apps and Profile for Autopilot pre-provisioning
Device Preparation went successfully
Stuck on Device Setup
3rd Scenario, Autopilot Profile with user login
It works like a charm, user login, device, setup, apps install, configuration profile setup and user login altogether.
Azure ad join is reporting as NO. At what stage did you capture this? Are you pre-provisioning on LAN or wifi? Also, what is the Windows OS version and build?
- When I got Red screen with Pre Provision failure, then I opened CMD and check the status via dsregcmd /status and find this information
I have tried it on LAN and WIFI with same issue
OS
Microsoft Windows 10 Pro x64
OS Version 10.0.19045
Please advise- This may require a deep dive. You can start with the steps called out over here. https://learn.microsoft.com/en-us/windows/client-management/diagnose-mdm-failures-in-windows-10
- Thank you so much for this information Rahul!
- With Autopilot thats expected behavior.( not aad joined). Could you check if the ime is installed ? (And the corrospinding service)
