Forum Discussion
Autopilot Error (0x81036502) - Endpoint Manager
- https://call4cloud.nl/?s=0x81036502 😛
just use my blog as your own personal google search....
Lets start by looking at which apps you configured as required apps during the esp
If you know the apps... use mn his get-autopilotdiagnostics tool to determine which app has a wrong install status ... or by looking at the registry
https://learn.microsoft.com/en-us/troubleshoot/mem/intune/device-enrollment/understand-troubleshoot-esp
I guess with a little bit of searching you will find the culprit
Hello world
I may have worked out how to find and resolve this.
When the device throws up the error, press Shift + F10 to open a cmd prompt. Open regedit.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Autopilot\EnrollmentStatusTracking\Device\Setup\Apps\Tracking\Sidecar
Here you'll see all win32 apps being deployed. We only deploy win32 apps but you may have some other registry locations with apps in. You'll find them in this general area anyway.
Look for a registry value of 4. This app has failed installation is likely what caused the issue. Make a note of the app ID string.
Use the app ID string to go to the app in Intune
https://endpoint.microsoft.com/#view/Microsoft_Intune_Apps/SettingsMenu/~/0/appId/51ad2fef-6b6d-4eff-b437-f1422fxxxxxx
I had to actually go in to the app, and visually find the app id, pasting it didn't work. I might have had an incorrect URL.
Anyway, that's how you find the app causing issues. Exclude it and you'll find ESP works fine.
Regards,
Stefan
